Legal notice

Legal notice

Lupeon, SL, with CIF / NIF nº: B70367818 and address in: Polígono Porto do Molle, Nave 7A, 36350 – Nigrán (Pontevedra), can not assume any responsibility derived from the incorrect, inappropriate or illicit use of the information appearing in the pages website: www.lupeon.com

That Lupeon, S.L. it is registered in the Mercantile Register of Pontevedra in folio 1 of Volume 4.152 of Section 8, Sheet number PO-60.847 inscription 1ª.

With the limits established in the law, Lupeon, S.L. does not assume any responsibility derived from the lack of veracity, integrity, updating and accuracy of the data or information contained in its web pages.

The contents and information do not link Lupeon, S.L. nor constitute opinions, advice or legal advice of any kind as it is merely a service offered for informative and informative purposes.

The Internet pages of Lupeon, S.L. may contain links (links) to other third party websites that Lupeon, S.L. can not control. Therefore, Lupeon, S.L. can not assume responsibility for the content that may appear on the pages of third parties.

The texts, images, sounds, animations, software and the rest of contents included in this website are the exclusive property of Lupeon, S.L. or its licensors. Any act of transmission, distribution, assignment, reproduction, storage or total or partial public communication must have the express consent of Lupeon, S.L ..

Likewise, to access some of the services that Lupeon, S.L. offers through the website, you must provide some personal data. In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, concerning the protection of natural persons with regard to the processing of personal data and the free movement of personal data. this information we inform you that, by filling in these forms, your personal data will be incorporated and will be treated in the files of Lupeon, SL in order to be able to lend and offer our services as well as to inform you of the improvements of the website.

We also inform you that you will have the possibility at all times to exercise the rights of access, rectification, cancellation, opposition, limitation and portability of your personal data, free of charge by email to: admin@lupeon.com or at the address : Polygon Porto do Molle, Nave 7A, 36350 – Nigrán (Pontevedra).

Terms of use

These legal conditions regulate the use and access conditions / General Contracting Conditions of the website www.lupeon.com (hereinafter “Web” or “Lupeon”), website owned by Lupeon. S.L. which is a web platform through which products and services of engineering and manufacturing are commercialized.

1.- OBJECT AND GENERAL

1.1.- In accordance with Law 34/2002, of July 11 and other applicable legislation we inform you that this website http://www.lupeon.com is property of the entity with social name Lupeon. S.L. and C.I.F. ESB70367818

1.2.-This entity has its registered office in the Polígono Porto do Molle, Nave 7A, 36350 Nigrán (Pontevedra) -Spain.

1.3.-You can contact the entity at the telephone number 0034 986 11 81 31 or at the email address admin@lupeon.com.

1.4.-Unless expressly stated otherwise, communications with Lupeon. S.L. They can be made by ordinary mail at the physical address or by email. The entity will contact the user via email, at the address that is in his power or is provided in this regard.

1.5.- The General Conditions described below, regulate the conditions of use and access to the Web by any visitor (hereinafter, “User”) and the contracting of the products offered on the Website (hereinafter, ” Product “or” Products “) by any User through the Website (hereinafter,” Client “). The use or access to this website implies that the user acknowledges having read and understood the present legal conditions of use, and agrees to comply with them in full.

1.6.- Users of the Website to acquire the condition of Customers and therefore acquire the Products, must complete an identification and registration form, accepting these General Conditions and all following the indications that will be received through the site itself Web.

2.- OPERATION OF THE WEB

2.1.- Lupeon. S.L. reserves the right to modify, at any time, unilaterally and without prior notice to its users, the contents, structure, operation or access conditions of this website.

2.2.- However, web users are aware and accept that part of the information contained in it may be incorrect, incomplete or outdated, or contain typographical errors. In addition, Lupeon S.L, in the case of mediation, only assumes responsibility for the content in Spanish, since both the content in English and in Portuguese are automatic translations.

2.3.- Likewise Lupeon. S.L. reserves the right to temporarily suspend, without prior notice, access to this website to carry out maintenance, updating, improvement or repair operations.

2.4.- It is forbidden for the user to use this website for the sending, transmission or publication of any illegal, threatening, libelous, defamatory, propaganda, scandalous, obscene, pornographic material, or any other material that could give rise to civil liability or criminal in accordance with the applicable legislation, these facts of which in any case the user will be responsible.

2.5.- In general, only natural and legal persons with sufficient legal capacity may use this website in accordance with the applicable legislation. Exceptionally, minors may use the site who have previously obtained the authorization of their parents or legal guardians, who will be responsible for the use made by the minor in charge of the site.

3.- USE OF THE WEB AND USER BEHAVIOR

3.1.- The Client and the User of Lupeon S.L. they undertake to make an appropriate and lawful use of the Website, in accordance with the applicable legislation and these General Conditions.

3.2.- It is forbidden to misuse the Web. The Client and / or User must abstain, among others, from:

1. Commit crimes, or encourage others to do so.
2. Introduce or distribute computer viruses in the network, upload offensive or obscene material.
3. Pirate aspects of the Web service.
4. Corrupt the data that appear on the Web.
5. Send advertising or unsolicited promotional materials (“spam”).

3.3.- Lupeon S.L. will not be responsible for the fact that the Web is not available at any time.

3.4.- The Web may also contain links to other websites that are not operated by Lupeon S.L. Lupeon S.L has no control over other websites and is not responsible for the content of these or any damage that may result from the use of them. While reserves the right to remove these links if by any means it is known that the website linked to any irregularity or illegality.

3.5.- Lupeon. S.L. does not assume any duty or commitment to verify or monitor the content and information entered by users.

3.6.-In any case, the user must always provide truthful information that can not lead to any confusion, as well as correct identification data, and never supplanting third parties or on behalf of third parties.

3.7.- Our materials and products may be used by users at their own risk. To the fullest extent permitted by applicable law, we hereby deny any and all liability, risk, liability and damages arising from any death or personal injury resulting from the use of our products and materials. Specifications are subject to change without notice. Lupeon S.L is not responsible for the consequences and damages that may result from improper use of the Products sold through the Web.

4.- ACCEPTANCE AND MODIFICATION OF THE GENERAL CONDITIONS

4.1.- The use and access to the Web by the User and / or Customer implies the acceptance of these General Conditions.

4.2.- The Client expressly accepts these General Conditions in the contracting process.

4.3.- Lupeon S.L is not liable for temporary non-compliance with these General Conditions in case of force majeure and in case of lack of Usurary or an unpredictable event by a person outside the contract.

4.4.- The Client and / or User agrees to fill in the order forms and any other form, according to the indicated instructions and with truthfulness. The Client also undertakes to pay the price of the Product, with the corresponding taxes and the shipping costs always in accordance with the final offer received by Lupeon S.L.

5.- INFORMATION ABOUT THE PRODUCTS

5.1.- Lupeon S.L offers a description of the Products included in the Website in accordance with the technical descriptions from manufacturers and suppliers in general. Likewise, it includes information related to the commercial name, trademarks or distinctive signs of the Products in order to provide the User as much information as possible.

5.2.- Read carefully the descriptions of the Products before deciding to acquire them. The images shown may differ slightly from the final Product. If in doubt, contact us before making the purchase.

6.- MAKE AN ORDER

6.1.- All orders are subject to our acceptance. Within 48 hours after placing the order, we will send by email our confirmation that the contract has been concluded (hereinafter, “Order Confirmation”), provided that the Customer has provided us with his email address in his form of personal data. The Confirmation of the Order will include the confirmation of the prior express consent of the Client and will be informed of the loss of the right of withdrawal, when appropriate.

6.2.- In the exceptional circumstance in which we could not send any of the products of your order, we would replace this with one of identical or superior characteristics, notifying this circumstance by e-mail and leaving a record in your order of the change made. In case of doubt or non-availability of substitute we will deduct the product of your order and proceed with delivery as well as with the refund of the product not sent.

6.3.- The deadline for canceling or modifying an order ends at the moment when the status of the order becomes “Printing”. From that moment the order has been transformed into a manufacturing order, and the purchase will have become a sales contract to which both parties are subject to compliance; The user as receiver of the merchandise, and the Web as a seller with the shipping and service conditions included in these terms of use.

6.4.- The user can only place an order and communicate with us in Spanish, English or Portuguese.

6.5.-The products comply with current Spanish legislation. Lupeon S.L will not be held responsible in case this does not coincide with the legislation of the country where the delivery of the products takes place. It is the User’s responsibility to request information from the local authorities about the possibilities of importing and / or using the requested products.

7.- CANCELLATION AND MODIFICATION OF ORDERS

7.1.-An order can be canceled without cost before it begins its manufacturing phase “printing”. It will not be possible to cancel an order that has already been manufactured.

7.2.- Extension of the order. You can not make extensions or modifications of the order.

8.- PRICES

8.1.- In the hiring process, the User will accept the total price when he presses the “PLACE ORDER” button.

8.2.- The prices of the Products may vary but will not affect in any case the orders to which the Order Confirmation has already been sent.

8.3.- Lupeon S.L reserves the right to charge the order from the Order Confirmation.

8.4.- The sale prices of the Products indicated on the Website are shown with VAT. If the customer lives in the European Union, they must pay the Spanish VAT unless they validate a VAT Number (VIES) registered in the purchase process. For clients from outside the European Union the final prices will always be without Spanish VAT.

9.- PAYMENT

9.1.- At Lupeon we offer several different forms of payment:

• Card: Through our banking operator Strype and its 100% secure encryption system you can pay with your credit or debit card quickly and safely. This connection carries a data encryption and occurs in a different window to ensure that the connection to the bank’s payment gateway is 100% secure. This payment method does not have commissions for the client. Visa, MasterCard, American Express, Diners Club, JCB and Citicorp cards are accepted through the Redsys payment gateway. Lupeon will not receive these data or have access to them. The transaction is done directly with the bank.
• Bank transfer 30 days Date Invoice: This form of payment must be previously validated by Lupeon for each user. We will provide you with a bank account to make the payment of your orders. This payment method does not have commissions for the client, except those that may be imposed exceptionally by the bank issuing the account of our client. It is very important that you indicate the reference of the order as the Concept of the operation.

9.2.- For any order whose amount is higher than a scale set by Lupeon S.L, the User will be asked for an identity document and proof of address that must be sent to the email address indicated.

10.- DELIVERY AND SHIPMENTS

10.1.- Lupeon will deliver the Products to the delivery address indicated on its personal data form, which must be within the limits of the Territory.

10.2.- Hours and days are understood as hours and days, excluding Saturdays and Sundays and holidays. If for any reason attributable to Lupeon this period is exceeded, we will inform the Customer of the incident and propose alternative solutions.

10.3.- The estimated date of delivery will be the result of the sum of the availability of the article indicated on the web, within the file of each product, as well as the delivery time, depending on the chosen transport service. This date may be altered in case of an incident with the products, as well as during the transport service. In either case, a solution for the client will be sought.

10.4.- Once the order has been paid, it is not possible to modify the transport service.

10.5.- The Client agrees that he or another designated person be at the address indicated to receive the package. In case of not being the first time, the carrier will insist twice more. If after trying to deliver the order several times, as well as trying to contact the Customer could not deliver the order, it will be returned to us, with the consequent return to the Customer of the payment made less the shipping or return of the Products that will run to Customer’s charge.

10.6. The risk of the Products will be transmitted at the moment in which the Customer acquires material possession of the Product.

10.7.-Lupeon makes shipments to any international country. Shipping costs vary according to the order. They depend on four factors: the weight, the volume, the place of delivery and the amount of the purchase.

10.8.-The shipping costs are not included in the price of the products, but they are added during the purchase and appear broken down in the summary of the same.

The shipping costs do not include in any case the customs charges (if any) existing in shipments outside the European Union. These expenses are variable, they depend on each destination country, and you will have to pay them at destination (only if necessary). Consult your customs entity about these expenses. In case a package is stopped at customs, it will be the buyer’s responsibility to pay how many taxes and customs duties apply to the package. Lupeon does not take charge of the cost of the customs, nor of the delay that in the same ones could be caused to the delivery of the package. The customer can not return your order for this reason, except error committed by Lupeon.

10.9.- Delivery address modifications: it is not allowed to modify the delivery address once the order has been placed.

10.10.- The receiver will be obliged to examine immediately if the shipment presents any damage and if it is complete. The damages that may have been produced during the transport and that can not be examined externally, will be communicated to us in writing within a maximum period of 24 working hours from the reception of the order. If at the time of delivery is visible and clear, no need to handle the packaging that is visibly in poor condition must record on the delivery note that the carrier will provide as proof of delivery and will be assigned automatically an incident number by the transport company. Otherwise, it will not be possible to claim any incident from the transport company due to deterioration of the merchandise during the post-shipment.

11.- RETURNS

11.1.- Since the offered product is about tailor-made pieces for each client, returns of orders are not allowed.